Natural Stone Veneer — Facebook Messenger Assistant. Last updated: 16 June 2026.
This Privacy Policy explains how Natural Stone Veneer ("we", "us") handles information when you message our Facebook Page and interact with our automated Messenger assistant.
When you send a message to our Facebook Page, we receive the content of your message, your Facebook-assigned Page-Scoped ID, and any contact details you choose to share with us (such as your name, email address, or phone number) so we can answer your questions about our stone veneer products and services.
We use your information solely to respond to your inquiries, provide product and pricing information, schedule consultations or meetings, and follow up about your interest in our products. We do not sell your personal information.
Conversation data and contact details are stored securely and retained only as long as needed to serve you and maintain our customer records. Access is limited to authorized Natural Stone Veneer staff and the systems that operate the assistant.
We do not share your information with third parties except service providers that help us operate the assistant (such as message processing and hosting), and only to the extent needed to provide the service, or where required by law.
You may request deletion of your data at any time by emailing nsvai2@naturalstoneveneer.com with the subject line "Data Deletion", or by visiting our data deletion page. We will remove your stored conversation and contact data promptly upon request.
Questions about this policy: nsvai2@naturalstoneveneer.com.